Shipping policy

Shipping Options

Standard Shipping — $8.00
Estimated delivery: 8–14 business days

Express Shipping — $15.00
Estimated delivery: 6–10 business days

Free Shipping
We offer free standard shipping on orders of $70 or more.

Delivery times are estimates and may vary due to carrier delays, holidays, weather, customs processing, or other circumstances outside of our control.

Tracking
When tracking information is available, customers will receive tracking details after their order has been shipped.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Pink Velvet Co. is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages
If your order arrives damaged, incorrect, or you experience a delivery issue, please contact us so we can help resolve the issue.

For shipping questions, please contact us at pinkvelvetshop@outlook.com.